Tag Archives: windows

Windows Updates and WSUS will not work through SonicWall firewall

When accessing Windows update through a SonicWall firewall, Windows Update or WSUS may fail to download updates. The event log entry may look something like this: Description: Content file download failed. Reason: The server does not support the necessary HTTP protocol. Background Intelligent Transfer Service (BITS) requires that the server support the Range protocol header This is caused by the default settings for the gateway antivirus service enabled on the Sonicwall. To get around this issue, you need to access the hidden diagnostic page in…


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Symantec’s NoNav Utility

NoNav is a utility provided by Symantec tech support. Sometimes, a Symantec Corporate AntiVirus installation fails for a client, and one of the recommended remediation practices is to remove the app manually. The problem with doing this is the number of steps in the process, including visiting hundreds of locations in the Windows registry to see if certain keys exist and if so, deleting them. For one box, this is a process. For five boxes, this is a project. You could try scripting this, or…

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