Windows Updates and WSUS will not work through SonicWall firewall
When accessing Windows update through a SonicWall firewall, Windows Update
or WSUS may fail to download updates. The event log entry may look something like this:
Description:
Content file download failed. Reason: The server does not support the
necessary HTTP protocol. Background Intelligent Transfer Service (BITS)
requires that the server support the Range protocol header
This is caused by the default settings for the gateway antivirus service enabled on the Sonicwall.
To get around this issue, you need to access the hidden diagnostic page in
the SonicWall managament site. To get there, log on to your SonicWall and
then replace the trailing "main.html" in the URL with "diag.html" and hit
enter. On this page, you need to adjust the settings on the following two
items:
enable FTP 'REST' requests with Gateway AV
enable HTTP Byte-Range requests with Gateway AV
Updates should now flow through the SonicWall.
